Privacy

Data controller

Workspace Lagoon Way Ltd is the data controller for personal data submitted through this website and related engagement correspondence. Contact: contact@workspace-lagoonway.click, Street: Stewart Terrace; City: Edinburgh; State/province/area: Midlothian; Zip code: EH11 1UJ; Country: United Kingdom, 0131553213.

Data we collect

We collect identity and contact details you provide (such as name, email, organisation, and message content), engagement records, invoices, and limited technical data such as IP address and browser type when you use the site. If an engagement requires access to crash tools, we process only what is necessary to deliver the brief and follow your access instructions.

Purposes and lawful bases

We process data to respond to enquiries, deliver contracted services, issue invoices, improve site usability (where analytics cookies are accepted), and meet legal obligations. Lawful bases include contract performance, legitimate interests in operating a professional advisory practice, consent for optional cookies, and legal obligation where applicable.

Retention

Enquiry messages are retained up to 24 months if no engagement follows. Engagement files are retained for seven years for accounting and professional records unless a longer period is required by law. Cookie identifiers follow the periods listed on our cookies page.

Sharing

We use processors for email, hosting, and accounting under written agreements. We do not sell personal data. Crash samples shared with us remain confidential and are used only for the engagement.

International transfers

Where tools store data outside the United Kingdom, we rely on appropriate safeguards such as UK adequacy regulations or standard contractual clauses as applicable.

Your rights

Under UK GDPR you may request access, rectification, erasure, restriction, portability, and objection in applicable cases, and you may withdraw cookie consent at any time. You may complain to the Information Commissioner’s Office. To exercise rights, email contact@workspace-lagoonway.click.