Workspace Lagoon Way

Engagement

Crash Triage Workshop

A facilitated half-day session with your squad to walk live crash samples, assign owners, and leave with a short-term triage board.

Colleagues collaborating around a table with notebooks

Crash Triage Workshops suit teams that already see the graphs but disagree on priorities. We bring a structured reading of the samples into the room, keep discussion on user impact, and leave ownership visible before everyone returns to their backlog.

Who it is for
Engineering and QA squads that need a shared triage rhythm after a noisy release.
Result
A filled triage board with owners, severity notes, and next checks agreed in the room.
Format
Facilitated workshop (remote or on-site Edinburgh)
Duration
Half day plus short prep
Location
Remote UK-wide; on-site available in Edinburgh
Fee basis
From £1,450 per workshop
Provider
Workshop facilitator from Workspace Lagoon Way
Preparation
Nominate attendees and share tool screenshots or exports beforehand.

Included

  • Pre-read of your top crash clusters
  • Facilitated half-day session
  • Shared triage notes after the session

Not included

  • Multi-week embedding
  • Code patches

Process

  1. Collect top crashes and context
  2. Run the session
  3. Send summarised board within two working days

Constraints

Best with one primary app per session.

Enquire about this engagement All engagements